Online purchases made through byouclub.com are valid for exchange, credit, or refund within 30 days from the order date. Please note that products are only eligible for return if they are new and unused.
Inventory shortages or other fulfillment issues may cause delays. Your order is shipped using a carrier that byouclub.com has selected. We do not cover the shipping fee. Once you have completed your purchase on our online store, we will provide you with a tracking number for your package. Every effort is made to facilitate the delivery of your order on time. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.
Free Shipping for Purchases over $25 only applies to the US.
Return & Refund Policy
Please note that products are only eligible for return or exchange if they are unused.
All Returns must be sent to us within 30 days from ship date.
Return labels are not provided by BYouClub and must be covered by the customer.
For defective items, BYouClub will offer Return Labels via emails.
BYouClub will NOT accept any returns for purchases made in/at other online/offline stores.
BYouClub does not accept returns on international orders or shipments.
To start a return please email us at email@example.com to notify us of the products you are returning.
If you would like to exchange an item, let us know what your preferred replacement choice. Please note that exchanges are subject to availability and the original item(s) you exchange must be equal in value to their replacement.
After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 3-7 business days for the credit to post back to your account. Following confirmation, only those items specified in the original return request will be refunded. Only the retail value plus tax paid by the customer will be refunded at the time of return. Any discounts applied to the order will be automatically factored into the amount refunded. Shipping fees are not eligible for a refund.
For returns please ship back your product(s) in new and unused condition to:
17210 Marquardt Ave.
Cerritos, CA 90703
You may cancel your order any time before the order is processed. Once your order has shipped, the Return & Refund Policy will apply. byouclub.com may cancel orders for any reason. Some common situations in which orders are canceled may include: The item is out of stock and there are no plans of restocking it, pricing errors, or credit card payment is declined by the issuing financial institution.
Please contact us at firstname.lastname@example.org with any questions.